Why do jewelers buy certain jewelry product lines? Over the years I have heard many different explanations as to why the jewelry store owners invested their hard-earned cash into new lines. I wanted to share some of my all-time favorites with you. “Mrs. Smith is one of our best clients and she has been […]
Employee Happiness Is In The Genes
Pleasant, upbeat sales associates cannot be created. Oh, but I have tried. Employee happiness is in the genes. I tried for several years in the false hope that if I was upbeat if I provided the right incentives if the environment was challenging and fulfilling, that I could make anyone positive about their position. Those newly energized […]
The Cornerstone Of Leadership Is Trust
The cornerstone of leadership is trust. When we trust another person, we make some assumptions about them. We believe that they will be truthful, as well as, honest in their dealings with us. The assumption is that they will be reliable and predictable even under stress. We believe that they won’t take advantage of our trust today […]
