How important is the interviewing process? Consider this factoid. “Even during the recession, one in four new hires is terminated or leaves the organization voluntarily within the first year, according to a 2008 Pricewaterhouse Coopers survey”.   That is a staggering fact, especially in light of the time, money and resources needed to train someone for […]

Do we give “lip service” to the importance of recruiting the right talent for our team? Oh, we know the catch phrases by heart. Many times we repeat them at meetings with our store managers, regional meetings, and the last 10 minutes before we break for lunch, during high level corporate meetings.   We have said them so often it would […]

Unfortunately most jewelry store managers wait until there is an opening to start the recruiting process. They run frantically to their stack of recent applications, ask other associates if they know anyone available, or try to convince the store owner to overpay to hire away a perceived “top book” from the competitor. There are inherent deficiencies […]