How can jewelers learn to be better decision-makers? Obviously running a jewelry store requires that you make countless decisions every day, but are they the right ones? Are you at ease making the tough call or do you waffle? Are you perpetually stuck in neutral as you go back and forth between options, or […]
Eight Key Factors To Being A Better Leader
Most store owners are better at telling you to be a great leader, rather than showing you how to be a great leader. What are the key characteristics of being a better leader? In 2009, the search engine giant Google did a study to rank what eight traits their employees thought made a good team […]
How To Apologize
Every leader at some point in their career says something or does something they regret. Though we sometimes like to believe otherwise, we are imperfect humans just like those we supervise. People make mistakes You do, I do, everyone does. The important part is that you, in a position of leadership, must realize that your next […]